Merge Duplicate Contacts?

Kendra Stringer

February 10, 2016 18:17

Is there a way to merge duplicates? I have up to 3 entries for some people, as they were in my Google contacts, FB friends, and customer list in COO.

Comments

18 comments

Barrie T.

February 11, 2016 15:46
Kendra, this is on our list for future development. For now, you'll have to do some of that clean up manually by deleting the duplicates.
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Whitney Delong

March 22, 2016 01:59
I have this issue too. Is there a way to just delete them ALL and start fresh for contacts?
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Kim Fowler

May 08, 2016 16:46
OH! Please place this feature at the top of the list!! <3
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Amber Tripp

June 06, 2016 19:54
Looking forward to this feature! Hope it comes out soon....
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Joy Rohn

June 28, 2016 16:13
Me too! Thank you for everything! Teamzy is amazing!!
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Julie Po

August 23, 2016 01:15
Ditto - have several on FB and in COO
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Shannah Holt

August 24, 2016 18:29
I guess this is still in the works since I have multiples as well.
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shane hartley

October 11, 2016 04:37
Yes please add this! I have multiples because Facebook and TBB contacts.
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Liz McBride

November 08, 2016 10:56
Is there an update on this? The "Tip" in the upload window says that duplicates are resolved, but I don't find that my duplicates are resolved 100%. Some are, some aren't. then some don't upload at all (for example, i'll input someone manually but only have their Facebook link, and then when I upload my COO to see if I can merge their two accounts, I still only have their FB link, it doesn't add their address or anything)
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Tina Tyler

January 01, 2017 15:59
As you work on resolving this issue I am hopeful that the merge allows us to verify the information that is being merged/updated. I have the same people entered several times with different info. One entry only has phone number and email address, the other only has their address, and the last has updated info that in some cases is different from the the other entry.
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Melissa Miller

January 03, 2017 05:21
How do you manually delete a duplicate?
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Barrie T.

January 03, 2017 21:47
Hi Melissa, look that person up or if you're on the Team page, just click the little trash can icon next to their name.
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Kim Fowler

January 09, 2017 21:21
Please add this feature!
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Christi Parker

February 08, 2017 00:13
Also, if the duplicates could just merge into the one contact so If one version of the contact had some info, the next had some info, and the last had other info, all of that would be merged together to form one contact.
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Adriana Rueda

March 24, 2017 19:18
Please add this feature! it's too much work to do it manually!
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Stacey Harrington

May 19, 2017 00:27
Would love to see this feature added
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Casey Benner

June 02, 2017 18:08
Has this feature been added yet? If so, does it allow you to verify the data before merging them?
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Marla Zack

July 04, 2017 19:52
Yes, please assist us with how to merge a duplicate contact.
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