Where are my contacts?

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Mandi Bailey

• November 11, 2015 06:42

I have followed all of the instructions in your videos and tried 5-6 times to upload my contacts and coaches from my COO. Your program says they are uploaded, but when I check there is NOTHING there. The only way I can get anything into my account is by manually entering it. Kind of defeats the purpose of this program if I have to spend days and days manually entering my hundreds of contacts. I'm getting ready to bag this! So frustrating!

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  Brian Miller

  • November 12, 2015 06:43

  Mandi~

  You should see your contacts from your COO import now, I saw they were all marked as deleted for some reason which I'll look into (probably the result of a bug), but for now I've gone ahead and added them back to your teams list. It also looks like you were able to upload your facebook friends file as well, but let me know if you have any other troubles. Thanks!

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  Mandi Bailey

  • November 12, 2015 16:14

  Thank you for your help!
  Where were you seeing that they were marked as deleted?

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  Brian Miller

  • November 13, 2015 03:07

  I went thru the records in the actual database. Looks like we need to add a section/ability to view all the "deleted" contacts so someone could undo the delete, at least that would have helped you to see where they were. Still looking into where the bug is that marked them as deleted in the first place.

  Thanks!

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