Unable to Import CSV file

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Jacqui Thomisee

• June 06, 2017 21:35

For the past two days, I've been unable to import a CSV file.  I get the following message after selecting the file...

Uh oh...It looks like we've encountered an error. An email has been sent to Teamzy support containing details about your error. Thank you for your patience while we work to resolve this issue. 

Any idea as to when this will be resolved?

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• Official comment

  

  Jay Lisasuain

  • June 08, 2017 22:59

  Hello! 

  Thank you very much for bringing this to our attention and for your patience as we look into what is going on. I have reached out to each of you individually, so that we can resolve each of the individual issues. 

  Please feel free to reach out to my directly if you have any questions. 

  Jay Lisasuain
  Director of Customer Experience
  760-820-2532 text/call
  jay@teamzy.com

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  Mundi Wallace

  • June 08, 2017 12:59

  I got that for the first time today also when trying to add new prospects.... I wanted to do a mass change and even deleted other imports thinking that might help, but no luck...

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  Laura-Jayne Haag

  • June 08, 2017 21:49

  I thought I was going crazy same issue I can't import customers

   

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  Jacqui Thomisee

  • June 08, 2017 22:01

  Same here!  I was able to do it with no problem over the weekend.  Just assumed I was doing something wrong!  So glad it's not just me.

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  Kelley Schultz

  • June 10, 2017 06:27

  I am having this problem also  :/

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