Deleting Contacts

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Michelle Munn

• January 11, 2017 21:26

I would love if there was an easier way to delete contacts. Some of the customers in my DL have become members already, as well as, many of my members are being contacted by their enroller and I would love to be able to delete several people at once rather than having to go in and delete each individual. Also, it says that duplicates wont happen but I have several shared contacts on FB and via my DL that have shown up twice even when they share the exact same name and email. 

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• Official comment

  

  Jay Lisasuain

  • June 23, 2017 16:21

  Hey Theresa, 

  Currently, the best way to fix the duplicates is to simply delete the ones you don't need. (We are planning to build a more significant "de-duper" in the future.) 

  To delete duplicates select small trash can icon to the right of the start ranking. The easiest way to do this is to go to the TEAM page. Toggle rank mode above list of names this way you can quickly clean up the list.

  Contacts can be deleted one at a time or you can wipe out an entire import and clean up on the spreadsheet. 

  To wipe an import:
  Go to Team.
  Click Import.
  Select Import History.
  You'll see the import there you wish to delete.

  Have an awesome day!

  Jay Lisasuain
  Director of Customer Experience
  760-820-2532
  jay@teamzy.com

   

   

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  Theresa Bridges

  • June 22, 2017 13:35

  Was there ever a response given fo this question? I'm trying to figure out how to delete people I accidently duplicated.

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