Connects to Sale

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Chrissy Remsberg

• June 02, 2017 18:42

I have no data on this and I have almost 200 connects and about 20 sales in the last month.  When does this begin to show the number of connects to sale?

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  Barrie T.

  • June 03, 2017 14:54

  Hi Chrissy,

  I just investigated this and found what's happening. The "other" sale category is logging as a connect not a sale. We'll fix this up right away. Thanks for letting us know!

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  Chrissy Remsberg

  • June 03, 2017 15:08

  Thanks Barrie.  The "other" is the only sale category I can see.  If there's a better way to log sales, I'm happy to do so...just haven't found it.  Thanks for looking into it!

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  Victoria Cryer

  • July 04, 2017 13:17

  Hi Barrie - I think I am having the same issue?  Can you please check?

  Thank you!

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  Amy Batten

  • July 16, 2017 20:53

  I'm having the same issue.  The only time it logs a sale is when you mark Presenter's Kit.

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  Barrie T.

  • July 20, 2017 12:25

  Thanks for bringing this to our attention. "Other" sales are now logging correctly and all past sales you have recorded are now being counted, too!

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  Chrissy Remsberg

  • July 20, 2017 18:38

  Thanks for your response Barrie.  I just checked and there's no change in my connects to sale ratio.  It's still just dashes.  But I've had hundreds of connects and dozens of sales over the last month or so.  What is the threshold for the ratio to start showing up?

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